Suburban Branch Expands Operations Leadership Team
March 28, 2022
“Service Leaders have enormously important operations and customer service roles. We are delighted to welcome Refugio Arce as Service Leader on Moore’s Suburban Commercial Maintenance Team,” Moore CEO Barry Clements announced.
Refugio Arce started his career in the landscape industry in 2002. He has completed and presented many field skills, pruning, and safety trainings. He previously worked with Moore for eight years and was appointed Service Leader in December. This spring he’s looking forward to getting to know his new team and supporting their development and production work.
Along with Juan Carlos Espino Ortiz and Jason Higgins, Refugio is responsible for all aspects of crew management including hiring, training and development, safety, and scheduling. The leadership team also coordinates materials, equipment and subcontractors and manages daily production.
The Service Leaders work closely with Suburban Branch Manager Matt Hentschel, Account Executives Kerry Schneider, Dawn Rummel, and Logan Lowry, and Branch Administrator Kat Hodge to ensure timely, high-quality service delivery and an excellent client experience.